Shipping policy
At Metron, we are committed to providing a reliable and transparent shipping experience for our customers across the United Kingdom.
We offer free shipping on all orders within the United Kingdom with no minimum purchase required.
Shipping Locations
This shipping policy applies to orders delivered within the United Kingdom.
At this time, we primarily ship within the UK.
Order Processing Time
Orders are processed within 1–3 business days (Monday–Sunday).
Order Cut-Off Time:
5:00 PM (GMT)
Orders placed after this time will be processed on the next business day, which may add an additional day to the estimated delivery time.
Delivery Times
Estimated delivery timeframes:
Order Processing: Orders are prepared and dispatched within 1–3 working days after purchase.
Delivery Timeframe: Delivery usually takes between 6–17 days, depending on the destination.
Estimated Overall Delivery Time: Approximately 7–20 days in total.
Tracking Information: Once your parcel has been shipped, you will receive an email containing your tracking details.
Please note that delivery times are estimates and may vary due to courier delays, high demand periods, or unforeseen circumstances.
Shipping Carriers
We work with trusted delivery partners within the United Kingdom, including:
- Royal Mail
- Evri
- Amazon Shipping
The shipping carrier used may depend on your location and the fastest available delivery option.
Shipping Costs
Free Shipping
All orders delivered within the United Kingdom qualify for free shipping, with no minimum order requirement.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with a tracking number.
You can track your order using the tracking link provided in the email.
Delivery Issues
If you experience any problems with your delivery, such as:
- delays
- lost packages
- damaged shipments
please contact our customer support team as soon as possible so we can assist you.
Contact Information
If you have questions regarding shipping, please contact us:
Store Name: Metron
Email: support@metron-shop.store
Customer Support Hours:
Monday – Sunday
9:00 AM – 5:00 PM (GMT)
Response Time:
We aim to respond to all customer inquiries within 24–48 hours.