These Terms of Service (“Terms”) govern your use of the website and services provided by Metron (“we”, “us”, or “our”). By accessing our website or purchasing from our store, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

 

1. Online Store Terms

By using our website, you confirm that:

• you are at least 18 years old, or
• you have permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any unlawful or unauthorized purpose and not to violate any laws in your jurisdiction.

Any violation of these Terms may result in the termination of your access to our services.

 

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your information (excluding payment card details) may be transferred across networks and adapted to technical requirements.

Payment information is always encrypted during transmission to ensure secure processing.

 

3. Product Information

We strive to ensure that all product descriptions, images, and pricing information are accurate.

However, we cannot guarantee that:

• product descriptions are completely accurate
• colours displayed on your device perfectly match the product
• the website will always be free from errors.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

 

4. Pricing and Availability

All prices on the website are displayed in GBP (£) unless otherwise stated.

We reserve the right to:

• change product prices without prior notice
• limit product quantities
• discontinue products at any time.

5. Orders

We reserve the right to refuse, cancel, or limit any order placed through our website.

This may occur if:

• a product becomes unavailable
• incorrect pricing or product information is displayed
• fraud or unauthorized activity is suspected.

If an order is cancelled after payment has been processed, a full refund will be issued.

6. Returns and Refunds

All returns and refunds are handled in accordance with our Return & Refund Policy.

Please review this policy for details regarding:

• eligibility for returns
• return procedures
• refund processing times.

7. Third-Party Links

Our website may include links to third-party websites or services.

Metron is not responsible for the content, policies, or practices of third-party websites. Your use of such websites is at your own risk.

8. User Feedback and Submissions

If you submit reviews, feedback, suggestions, or other materials to us, you grant Metron the right to use, reproduce, publish, and distribute such content.

You agree not to submit content that is:

• unlawful
• offensive or abusive
• harmful or malicious
• infringing on the rights of others.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

 

10. Prohibited Uses

You may not use our website:

• for unlawful purposes
• to violate laws or regulations
• to infringe on intellectual property rights
• to distribute viruses or malicious code
• to interfere with the security or operation of the website.

We reserve the right to terminate access for users who violate these rules.

11. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that our website or services will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, Metron shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless Metron, its employees, partners, and affiliates from any claims, damages, or expenses resulting from your violation of these Terms.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Termination

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate access to our website if you violate these Terms.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time.

The latest version will always be available on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

If you have questions regarding shipping, please contact us:

Store Name: Metron
Email: support@metron-shop.store

Customer Support Hours:
Monday – Sunday
9:00 AM – 5:00 PM (GMT)

Response Time:
We aim to respond to all customer inquiries within 24–48 hours.